FAQ

These are Frequently Asked Questions. It is possible that you might have other questions not included on the list yet, please feel free to contact us at (02) 869-7071/0963; (Smart) 0928-5512998/0918-4051323; (Sun) 0922-8073837 anytime. Please inform us that you've heard about us thru our website. You may also use our online inquiry form.

Where is your resort exactly located and how do we get there?
Horizon View Hotspring (Private Pool Resort) is located at #26 Matapat Street Bo. Lalakay, Los Baños Philippines. Please use our location map if you are coming from Manila.

Does your resort offer meals?
The package rates do not include meals. Normally, guests bring their own food. However, the resort has a small convenient store that sells beverages like beer and soft drinks. Our resort is also very accessible to Los Baños public market.

Does your resort have kitchen utensils/equipment for cooking and dining?
Yes! Our resort has kitchen equipment such as gas stove, LPG and barbecue grills. However, we do not have any kitchen utensils. Kindly bring your own. We also have a refrigerator to store your foods. We offer these equipments for FREE!

How many rooms are there?
We have three (3) fully-airconditioned rooms in the resort. There are 21 beds and extra matresses available.

How many shower rooms/comfort rooms are there? Is hot water available at all times?
We have two (2) shower rooms located in the ground floor and one (1) comfort room. And another one (1) rest room in the second floor. Hot water is available anytime.

What are the swimming pool sizes and depths?
The swimming pool sizes are 8 x 12 m. and 3 x 4 m. for adults and children respectively. The depths are 6 feet for adults and 3 feet for children.

Where is your hot water coming from?
The resort's hot water comes from natural hotspring, but we can adjust the heating temperature according to your needs and wants. The hot water is said to be good for one's health and well-being.

What is the maximum capacity of your place?
The resort's size is 500 sq. meter and it could accomodate a maximum of sixty (60) people. However, our beds are limited to 20 persons only. From our experience, two (2) children can share one (1) bed.

Can we hold any kind of activities?
Yes absolutely! Our resort has been designed and built for social gatherings. We have chairs, tables and white board for team-buildings, parties, seminars and the likes.

Is the resort private?
Yes, ofcourse! We do not accept two reservations at one time. You have the whole place to enjoy for yourselves.

Do we have to follow any admission time?
Yes, you do have to follow certain admission time. We follow schedules according to reservations and we would appreciate it much if you tell us your preferred dates so we can both arrange our schedules and your admission time. It is also possible that you can have your preferred time and date. We will be most happy to discuss your other options.

Where can we send our down payment/reservation fee? Where is your office located?
You don't need to come to our office to pay your reservation fee. Our resort has a bank account wherein you can deposit your payments.

Account Name: Ampy's General Merchandise
Current Account: 4728004398 (10-digit)
Bank Name: Banco de Oro
Branch: Tierra Nueva Alabang

Please contact us at (02) 869-7071/0963; (Smart) 0928-5512998/0918-4051323; (Sun) 0922-8073837 for further questions.

Do you clean your place regularly?
Yes! We do maintain and supervise our facilities regularly. We change the beddings and clean the rest rooms after every guests leave.